November 2025
We’re delighted to announce that Procentia has successfully connected the BT Pension Scheme (BTPS) to the UK’s Pensions Dashboards ecosystem as its Integrated Service Provider (ISP).
BTPS, one of the UK’s largest defined benefit pension schemes, with over 250,000 members, is the first of Procentia’s clients to go live via its IntelliPen administration platform and embedded, real-time Intelli-ISP solution.
The Pensions Dashboards Programme (PDP), led by the Money and Pensions Service (MaPS), is a UK government-backed initiative designed to help individuals securely access all their pension information in one place, including State, workplace, and personal pensions. The programme aims to improve retirement planning and support long-term financial well-being. The earliest the public could expect to use the Dashboard is late 2026.
Unlike ISP systems that rely on data lakes, Procentia’s solution takes a smarter approach by securely connecting to each pension scheme’s live database, retrieving information in real-time. This ensures that details, such as personal information, are as accurate and up-to-date as possible at the time of request. This approach also enables real-time compliance with The Pensions Regulator (TPR), unlike more typical data lake-based solutions that utilise slower asynchronous data refresh intervals.
It provides:
- A smoother Dashboards user experience
- Improved data integrity
- Simplified compliance
“Timely, accurate data that’s instantly accessible is essential to the success of Pensions Dashboards,” said Pete Fairhurst, Group Head of Development at Procentia. “Intelli-ISP+ was built with that vision in mind. Our approach strengthens data governance, as no personal data is stored or duplicated. It’s a more streamlined and secure way to deliver real-time pension insights.”
Jill Mackenzie, Chair, BTPS, added:
“Pensions Dashboards have the potential to transform the way people think, feel, and engage with their pensions. We’ve long supported the programme and look forward to the next phase of the rollout.”
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About BT Pension Scheme (BTPS)
BTPS is one of the largest private sector pension schemes in the UK. It is a closed defined benefit (DB) pension scheme for employees, former employees and dependents of BT Group, with over 250,000 members and c.£33bn of assets as at 30 June 2025.
Of this, two thirds is invested in UK assets including gilts, corporate bonds (inc. secure income), property, infrastructure and private equity. The Scheme closed to new members in 2001 and to future accrual in 2018. Each year, it pays out c.£2.9bn in benefits to c.214,000 retired members and their beneficiaries.
Press Contacts:
Procentia
Allie Taylor, Group Head of Marketing & Communications
+44 (0)117 332 7800