About us

We design intelligent software solutions that put your administrators and member experiences at the heart of your scheme.

IntelliPen is our multi-award-winning Pensions and Pensions Risk Transfer administration system. It’s changing the way schemes provide lasting value for users and members.

Trusted by administrators, employers and trustees, IntelliPen is widely regarded as the most comprehensive and feature-rich platform for the modern era of pensions management.

With offices in the UK and North America, we’re supporting some of the largest schemes across the private and public sectors.

We’d love to help you too.

We’ll enable you to meet the demand for self-serve technology and provide meaningful consumer-like experiences that we all expect from today’s online platforms.

Procentia has been innovating pensions administration technology since 2002.

2002

The journey begins

Procentia is founded by Steve Donkin, Trevor Scurr, Ian Dowler and Paul Jones. They develop IntelliCalcs (calculation engine) and IntelliSite (member website) solutions.

2004

Procentia gains its first blue-chip client

IntelliCalcs is sold to Rolls-Royce with IntelliSite and plans to develop a full system, including a fully integrated workflow system (IntelliCase).

2005

Rolls-Royce takes on IntelliPen

Rolls-Royce buys the IntelliPen system to transform its pension administration operations.

2007

IntelliPen is adopted by even more blue-chips

Degussa, Lloyds Superannuation Fund and DHL also buy the flagship IntelliPen system from Procentia.

2009

Procentia reaches new heights

Procentia wins its first third-party administrator (TPA) client, Trafalgar House Pensions Administration.

2015

We find a new home

Procentia moves to current head office location at Emersons Green in Bristol, UK.

2017

Procentia earnsFinancial Times award

Procentia wins the prestigious Financial Times Pensions Expert ‘Pension & Investment Provider’ award.

2019

A new chapter

BT Pension Scheme Management (now Brightwell) acquires a majority stake in the company, including our US business founded by Dan Osicka.

2022

Procentia wins software provider award

Professional Pensions names us the ‘No.1 UK Administration Software Provider’ by UK pension administrators and managers, in Procentia’s 20th anniversary year.

2023

Procentia wins award for 2nd year

Professional Pensions names us the ‘No.1 UK Administration Software Provider’ as voted for by pension administrators and managers.

2024

Procentia wins gold-standard award

Pensions Age magazine names us the ‘Pension Technology Firm of the Year 2024’ for our IntelliPen suite of products and our forward-thinking PenTech solutions.