Deliver best-in-class self-service

 

Deliver an engaging web user experience

An exceptional CMS platform for pension administration users to engage with members, trustees or employers – no need to have a deep technical knowledge and can be scaled for complexity

Stand-alone or fully integrated

IntelliSite is a thin-client browser-based content management system (CMS) which we will use to build and maintain sophisticated dynamic member and employer websites that fully integrate with IntelliPen.

Flexibility and reusability

This means that functionality that would normally only be available to administrators, is also made available to the members and employers themselves. For instance, our member portal solution offers significant improvements to member engagement and excellent levels of self-service.

Fast and robust

For example, over 43,000 data amendments were made by members through the award winning BTPS portal in the first year. Moreover, we recognise that the users of online pension tools who may have difficulties accessing conventional websites are often those who need the online tools the most.

Accessible

We will therefore ensure accessibility by building member websites which are XHTML, WAI and W3C WCAG 2.1 AA level compliant. 

Integrated source control system

Website maintenance can be performed through IntelliSite without the need for software development and requires only minimal technical skills.

Designed for administrators

Therefore, a change such as adding a news article or updating a member form can be quickly carried out by the pension administration team. 

We recognise that the users of online pension tools who may have difficulties accessing conventional websites are often those who need the online tools the most.

Want to learn more about IntelliSite?

Get in touch